Factorio Forums

Hi,

When I start the game, an want to login, it says
"Update Failed
Download failed (SSL connect error)"
And then I'm in the main menu.
I found out, it has something to do with my Kaspersky Internet Security 2013.

Maybe you just need to make firewall exception for Factorio, I don't know that program, but I guess it is possible.

I'm not sure about Kaspersky Internet Security 2013 but ESET Smart Security will block any SSL conection if it can't verify the security certificate by itself.
It is posible that Kaspersky Internet Security 2013 has similar feature.
So I recomend updating Kaspersky and also downloading Windows updates regarding the Root Certificates (newest information about trusted security certificate signers).

Thanks for the answers!

The firewall ports are not the problem,
I tried but it didn't work.

I don't think there is such an option in KIS13,
this ist the only game, where I get such an error

Greetings,
Max

Thans for this report, I have no idea how to fix it now, but there should definitely be more info in that message to troubleshoot this kind of error. I'll add it for next version.

Same problem here.
Factorio.exe is allowed in Kaspersky and everything.

Any changes on this one? Moving to pending.