Factorio Forums

www.factorio.com
https://forums.factorio.com/

Multiple Crashes while using steam version

https://forums.factorio.com/viewtopic.php?f=35&t=34998

Page 1 of 1

Multiple Crashes while using steam version

Posted: Sun Oct 23, 2016 6:26 am
by vmetal
Hello guys,
This is my first time running factorio on this new computer I got, and it seems it just will not work.
Some details on the crashes since it happened in several different ways

1. Crash wile loading, before showing main menu (clicking around it just makes it crash faster)
2. Crash on main menu while not on full screen
3. Changed to full screen, crashes sometimes on main menu, still unplayable
4. (Weird one) sometimes opening steam overlay I manage to get past the main menu and into the game, but given a few seconds the game hangs again (I got as far as getting a second furnace going)
5. downloaded zip from site, crashes while loading (44%, 60%). Tried executing as administrator, managed to play game normally, but crashed on exiting (also unable to close outside task manager)
6. Trying to load steam version as admin, no changes, still crashes on main menu


I tried a few changes to the config file to no avail, I closed whatever monitoring software that was open also to no avail

-- Windows error report
Descrição:
Um problema fez com que esse programa parasse de interagir com o Windows.

Assinatura do problema:
Nome do Evento de Problema: AppHangB1
Nome do aplicativo: factorio.exe
Versão do Aplicativo: 0.14.14.25084
Carimbo de Data/Hora do Aplicativo: 5800f746
Assinatura com Falha: 6670
Tipo com Falha: 0
Versão do sistema operacional: 6.1.7601.2.1.0.256.1
Identificação da Localidade: 1046
Assinatura Adicional com Falha 1: 667068b167ee5d4cefc43b26fc74f486
Assinatura Adicional com Falha 2: f2f2
Assinatura Adicional com Falha 3: f2f2856dc899d7e413a3ced319a95345
Assinatura Adicional com Falha 4: 6670
Assinatura Adicional com Falha 5: 667068b167ee5d4cefc43b26fc74f486
Assinatura Adicional com Falha 6: f2f2
Assinatura Adicional com Falha 7: f2f2856dc899d7e413a3ced319a95345

Leia nossa declaração de privacidade online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0416

Se a declaração de privacidade online não estiver disponível, leia nossa declaração de privacidade offline:
C:\Windows\system32\pt-BR\erofflps.txt
-- Factorio log file
0.004 2016-10-23 03:59:43; Factorio 0.14.14 (build 25084, win64, steam)
0.004 Operating system: Windows 7 Service Pack 1
0.004 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.004 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.004 Write data path: C:/Users/Metal/AppData/Roaming/Factorio
0.004 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.026 System info: [CPU: Intel(R) Pentium(R) CPU G3258 @ 3.20GHz, 2 cores, RAM: 8129MB]
0.027 Display options: [FullScreen: false] [VSync: false] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
0.027 Available display adapters: 1
0.028 [0]: \\.\DISPLAY6 - NVIDIA GeForce GTX 750 Ti {0x05, [0,0], 1920x1080, 32bit, 60Hz}
0.028 Create display on adapter 0. Size 1280x720 at position [310, 162].
0.133 Initialised Direct3D:[0] NVIDIA GeForce GTX 750 Ti; driver: nvd3dumx.dll 21.21.13.7557
0.138 Video memory size (dedicated video/dedicated system/shared system/available): 972/0/3072/4041 MB
0.172 Device reset internal.
0.174 Desktop composition is active.
0.175 Graphics options: [Graphics quality: normal] [Video memory usage: medium] [Light scale: 25%] [DXT: false]
0.243 Loading mod core 0.0.0 (data.lua)
0.248 Loading mod base 0.14.14 (data.lua)
0.352 Checksum for core: 1620335853
0.352 Checksum for mod base: 538937375
0.630 Info PlayerData.cpp:57: Local player-data.json unavailable
0.630 Info PlayerData.cpp:60: Cloud player-data.json available, timestamp 1458951573
0.765 Initial atlas bitmap size is 16384
0.852 Created atlas bitmap 16384x1792
0.897 Created atlas bitmap 4096x3648
12.237 Sprites loaded
12.237 Convert atlas 4096x3648 to: mipmap
12.473 Loading sounds...
13.800 Custom inputs active: 0
13.841 Factorio initialised

Re: Multiple Crashes while using steam version

Posted: Sun Oct 23, 2016 7:57 am
by Rseding91
That's not a Factorio crash. That's something wrong with your computer causing the application to hang.

If Factorio crashed it would generate a crash log but there's nothing.

Try running this off a flash drive and see what it says: http://www.memtest.org/

Re: Multiple Crashes while using steam version

Posted: Sun Oct 23, 2016 9:45 am
by posila
Hi, thanks for the report.
The windows error report says the application hung (AppHang), that means it stopped processing Windows messages, so Windows killed it. Does it always end up like that? (Application window grays out, title bar contains "Not Responding", ...)

Does it keep crashing when you set launch options in Factorio properties in Steam to

Code: Select all

--force-opengl
If that doesn't help, can you try to turn off non-essential processes and try it again:
Warsaw (core.exe), nVidia Container (is that Docker?), G-Buster Browse Defense, Panda Antivirus, CCleaner, Tweaking.com, ... and whatever are those 46 and 48 icons in the task bar.

I take it you were able to run Factorio on some other computer, is that correct? If so, did you use same set of software running on background or was some of it preinstalled on the new computer?

Re: Multiple Crashes while using steam version

Posted: Sun Oct 23, 2016 11:37 am
by minerprosk111
hmmmm

Re: Multiple Crashes while using steam version

Posted: Sun Oct 23, 2016 12:54 pm
by vmetal
Rseding91 wrote:That's not a Factorio crash. That's something wrong with your computer causing the application to hang.

If Factorio crashed it would generate a crash log but there's nothing.

Try running this off a flash drive and see what it says: http://www.memtest.org/
- That there is something other than Factorio causing the issue is likely, but hard to detect. Let me update some info here:
-- For the standalone 14.14 downloaded from the site, if I open it normally, it will hang on any action I take; If I run as administrator, I can play just fine, no other issues.
posila wrote:Hi, thanks for the report.
The windows error report says the application hung (AppHang), that means it stopped processing Windows messages, so Windows killed it. Does it always end up like that? (Application window grays out, title bar contains "Not Responding", ...)

Does it keep crashing when you set launch options in Factorio properties in Steam to

Code: Select all

--force-opengl
If that doesn't help, can you try to turn off non-essential processes and try it again:
Warsaw (core.exe), nVidia Container (is that Docker?), G-Buster Browse Defense, Panda Antivirus, CCleaner, Tweaking.com, ... and whatever are those 46 and 48 icons in the task bar.

I take it you were able to run Factorio on some other computer, is that correct? If so, did you use same set of software running on background or was some of it preinstalled on the new computer?
- I tried cleaning all the tasks that I could to run factorio solo, and also set up opengl, no dice. I used to play on my old computer that broke down. The only thing that is the same are the HDDs (formatted)

Re: Multiple Crashes while using steam version

Posted: Sun Oct 23, 2016 4:16 pm
by kinnom
maybe it's blocked by the antivirus?

Re: Multiple Crashes while using steam version

Posted: Sun Oct 23, 2016 5:32 pm
by vmetal
kinnom wrote:maybe it's blocked by the antivirus?
disabled that one too, no changes

Re: Multiple Crashes while using steam version

Posted: Tue Oct 25, 2016 10:49 pm
by vmetal
This tread can be closed, whatever was in version 0.14.15 fixed my issue.
All times are UTC
Page 1 of 1

Powered by phpBB® Forum Software © phpBB Limited