Game crashes on startup

[jobbe101]

So I tried the demo, I thought damn this game is awesome.

So I purchased the Aplha version, however everytime I try to boot up the game I get a message that says: "C:/Program Files\Factorio\data\base|graphics/entity/acid-splash-purple/splash-4.png" couldn't be loaded

I run it on Windows 7 32 bit.

Is this something you have heard of before ?
In case please help so I can enjoy this awesome game

[cube]

Hi, I'm glad you like the game.
Now, what version of Factorio are you using?

[jobbe101]

it's the 0.9.8 version

[cube]

Ok, so try the experimental version, 0.10.6 should be pretty stable anyway, it's just not tested yet.
If the problem still exists, then please upload the log file (factorio-current.log, in your Aplication directory) to this thread.

[jobbe101]

Okay so I tried the experimental build, but I just get the blue screen of death all the time instead XD

[cube]

ow :-) Something is wrong with your drivers, I guess.
Try uploading the log file, please.

[jobbe101]

Sorry to be such a nuisance, but how do I do that ?

When I know, I will try

[cube]

You can find the log file in your application directory: https://forums.factorio.com/wiki/inde ... _Directory
The file is called factorio-current.log and you should be able to attach it to a post here on the forums.

[cube]

Oh, I allready told you that :-) What exactly do you have problems with? Uploading attachments to the forum is done in a tab under the preview/submit buttons.

[deepfryer]

I am experiencing the same error message on 32-bit Windows Vista SP2 with Factorio 0.10.8. About 2/3rds of the time I get the "couldn't load sprite" error, 1/3rd of the time I get a crash in d3d9.dll in between the first and second "created atlas" messages in the log.

Log after a d3d9 crash:

Code: Select all

17:37:22 Info None: 2014:08:17; Factorio 0.10.8 (Build 10621, win32)
17:37:22 Info Mods: Loading mod core 0.0.0 
17:37:22 Info Mods: Loading mod base 0.10.8 
17:37:23 Info Atlas: Initial atlas bitmap size is 8192
17:37:23 Info Atlas: Created atlas bitmap 8192x8190

Log after a sprite load failure:

Code: Select all

17:36:20 Info None: 2014:08:17; Factorio 0.10.8 (Build 10621, win32)
17:36:20 Info Mods: Loading mod core 0.0.0 
17:36:20 Info Mods: Loading mod base 0.10.8 
17:36:39 Info Atlas: Initial atlas bitmap size is 8192
17:36:39 Info Atlas: Created atlas bitmap 8192x8192
17:36:39 Info Atlas: Created atlas bitmap 8192x3878
17:36:40 Error None: Sprite "C:/Program Files\Factorio\data\base|graphics/entity/acid-splash-purple/splash-4.png" couldn't be loaded
17:36:45 Info None: Goodbye

The error does not occur in any of the demo versions tried. The change that causes it was made between the full version of 0.6.4 (which works) and the full version of 0.7.5 (which doesn't).

[cube]

I'm suspecting problems with video RAM. There are two things you can try, the first is using low res mode ( https://forums.factorio.com/forum/vie ... f=7&t=3077 )
, the second option is to decrease the size of atlases ( https://forums.factorio.com/forum/vie ... 595#p36595 ).
Also it could be helpful to close as many other applications running at the system as possible.

Let me know if any of this helped.

[deepfryer]

Either solution does the trick - with max-texture-size=4096 everything loads fine with normal graphics settings, although performance is a little weak when zoomed out. It also loads without max-texture-size being changed if low res mode is used. That fits the VRAM hypothesis nicely - it's the same 320MB Geforce 8800 GTS as in my other post about Linux.

[cube]

Well, 320 MB is not too much :-) We plan to decrease Factorio's hunger for VRAM quite a bit, but afaik it's not planned for any particular release yet.
Also this week I'd like to have a look at that huge linux graphics bug; finally solving it should help by at least decreasing the max texture size automatically.

[DDR]

The error message occurs using Factorio 0.10.12 on Windows 8.1 as well. The cause is not enough video memory (either video or random-access). To fix, either give your machine more memory or reduce factorio's usage by setting low-graphics to true in C:\Users\IEUser\AppData\Roaming\Factorio\config