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[1.1.87] Crash in AMD graphics driver (MR)
Posted: Fri Aug 25, 2023 7:41 am
by Trace368
So it crashes randomly i am not fully understanding the issue i am playing vanilla(NO MODS)
here is the crash log
https://pastebin.com/jjKmD1PZ
See as well: 112861 109662 109361 109216 108960 108560 108364 107879 107563 106708 106292 106138 106135 105292 104379 103380
Re: Crashing Randomly
Posted: Fri Aug 25, 2023 8:09 am
by Loewchen
It's crashing in an amd driver.
Game crashing with a driver error.
Posted: Wed Sep 20, 2023 1:33 am
by Trace368
I had posted this over a month ago but life happened and i was not able to follow up So i am reposting my issue hoping for a resolution.
Crash log:
https://pastebin.com/AmNSRwFi
I have reinstalled my drivers and the game I have used the steam version and the version off of the factorio website same issue.
Specs:
Processor: AMD Ryzen Threadripper 3970X
Graphics Card: AMD Radeon RX 5700 XT
RAM: 128GB
Operating System: Windows 11 (22H2)
Re: Crashing Randomly
Posted: Wed Sep 20, 2023 1:52 am
by Loewchen
I'd completely remove the graphics driver with a removal tool and then reinstall it.
Re: Crashing Randomly
Posted: Wed Sep 20, 2023 1:58 am
by Trace368
Loewchen wrote: ↑Wed Sep 20, 2023 1:52 am
I'd completely remove the graphics driver with a removal tool and then reinstall it.
That is what I did then i reinstalled them I should have been more clear sorry.
Re: Crashing Randomly
Posted: Wed Sep 20, 2023 3:11 am
by Rseding91
This is a bug with the AMD graphics driver and is currently waiting for AMD to fix it on their end. You can try older graphics drivers and see if one of them works.
Re: Crashing Randomly
Posted: Wed Sep 20, 2023 3:15 am
by Trace368
Rseding91 wrote: ↑Wed Sep 20, 2023 3:11 am
This is a bug with the AMD graphics driver and is currently waiting for AMD to fix it on their end. You can try older graphics drivers and see if one of them works.
Okay thanks I guess i will play it on nintendo switch for now until the issue is resolved.
Re: Crashing Randomly
Posted: Fri Sep 22, 2023 8:34 pm
by Rseding91
Do you have any steps that reproduce the issue? I’m trying to talk to AMD about it but they can’t reproduce it.
Re: Crashing Randomly
Posted: Mon Sep 25, 2023 8:49 am
by Trace368
Rseding91 wrote: ↑Fri Sep 22, 2023 8:34 pm
Do you have any steps that reproduce the issue? I’m trying to talk to AMD about it but they can’t reproduce it.
not really it kind of happens randomly without warning sometimes it will not even give a error and just lock up the whole compter which forces me to hit the reset button.
Edit: it also happemed on the main menu once i was not doing anything and it still crashed.
Re: Crashing Randomly
Posted: Thu Oct 12, 2023 1:38 pm
by Rseding91
AMD is wondering: do you have Radeon Image Sharpening or Radeon boost are enabled in the driver software?
Re: Crashing Randomly
Posted: Thu Oct 12, 2023 10:05 pm
by Trace368
Rseding91 wrote: ↑Thu Oct 12, 2023 1:38 pm
AMD is wondering: do you have Radeon Image Sharpening or Radeon boost are enabled in the driver software?
I am not sure i will have to check when i get off work.
Re: Crashing Randomly
Posted: Thu Oct 12, 2023 11:19 pm
by Trace368
Rseding91 wrote: ↑Thu Oct 12, 2023 1:38 pm
AMD is wondering: do you have Radeon Image Sharpening or Radeon boost are enabled in the driver software?
I just checked and they are both disabled.
Re: Crashing Randomly
Posted: Wed Oct 25, 2023 2:50 pm
by Rseding91
A larger request: the next time this happens can you open task manager, find the factorio process in the "details" section, right click on it and select "create dump"?
It will generate a (large) dump file (It tells you where it makes it) which you'd need to compress and upload somewhere that can handle files that large. Once you do that I can forward it to AMD and they can try to figure out what's happening with it.
Re: Crashing Randomly
Posted: Wed Oct 25, 2023 5:03 pm
by Trace368
Rseding91 wrote: ↑Wed Oct 25, 2023 2:50 pm
A larger request: the next time this happens can you open task manager, find the factorio process in the "details" section, right click on it and select "create dump"?
It will generate a (large) dump file (It tells you where it makes it) which you'd need to compress and upload somewhere that can handle files that large. Once you do that I can forward it to AMD and they can try to figure out what's happening with it.
I will do that asap I should be able to use mediafire to upload it.
Re: Crashing Randomly
Posted: Wed Oct 25, 2023 5:07 pm
by Rseding91
Just to be sure, also please provide the log file from the crash. It has the game version and OS version in case you've on a different version from when they look at it.
Re: Crashing Randomly
Posted: Wed Oct 25, 2023 5:10 pm
by Trace368
Rseding91 wrote: ↑Wed Oct 25, 2023 5:07 pm
Just to be sure, also please provide the log file from the crash. It has the game version and OS version in case you've on a different version from when they look at it.
ok
Re: Crashing Randomly
Posted: Thu Oct 26, 2023 9:14 pm
by Trace368
Rseding91 wrote: ↑Wed Oct 25, 2023 5:07 pm
Just to be sure, also please provide the log file from the crash. It has the game version and OS version in case you've on a different version from when they look at it.
Alright I have all the files required together
Before the crash:
https://www.mediafire.com/file/l94ctitd ... 9.DMP/file
After the crash:
https://www.mediafire.com/file/pdfl30w8 ... 9.DMP/file
Re: [1.1.87] Crash in AMD graphics driver (MR)
Posted: Mon Nov 06, 2023 2:49 pm
by Rseding91
Can anyone getting this crash try disabling the "anti-lag" feature and see if it stops happening?
Re: [1.1.87] Crash in AMD graphics driver (MR)
Posted: Tue Nov 07, 2023 1:09 pm
by Trace368
Rseding91 wrote: ↑Mon Nov 06, 2023 2:49 pm
Can anyone getting this crash try disabling the "anti-lag" feature and see if it stops happening?
I turned Anti lag off and I still got a crash
Re: Crashing Randomly
Posted: Thu Nov 09, 2023 4:43 pm
by Rseding91
Rseding91 wrote: ↑Wed Oct 25, 2023 2:50 pm
A larger request: the next time this happens can you open task manager, find the factorio process in the "details" section, right click on it and select "create dump"?
It will generate a (large) dump file (It tells you where it makes it) which you'd need to compress and upload somewhere that can handle files that large. Once you do that I can forward it to AMD and they can try to figure out what's happening with it.
Could anyone else provide these dumps? Maybe one of them ends up being what AMD needs.