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Game crashes on startup
Posted: Thu Jul 31, 2014 1:39 pm
by jobbe101
So I tried the demo, I thought damn this game is awesome.
So I purchased the Aplha version, however everytime I try to boot up the game I get a message that says: "C:/Program Files\Factorio\data\base|graphics/entity/acid-splash-purple/splash-4.png" couldn't be loaded
I run it on Windows 7 32 bit.
Is this something you have heard of before ?
In case please help so I can enjoy this awesome game
Re: Game crashes on startup
Posted: Thu Jul 31, 2014 6:13 pm
by cube
Hi, I'm glad you like the game.
Now, what version of Factorio are you using?
Re: Game crashes on startup
Posted: Thu Jul 31, 2014 9:10 pm
by jobbe101
it's the 0.9.8 version
Re: Game crashes on startup
Posted: Fri Aug 01, 2014 11:40 am
by cube
Ok, so try the experimental version, 0.10.6 should be pretty stable anyway, it's just not tested yet.
If the problem still exists, then please upload the log file (factorio-current.log, in your
Aplication directory) to this thread.
Re: Game crashes on startup
Posted: Fri Aug 01, 2014 1:17 pm
by jobbe101
Okay so I tried the experimental build, but I just get the blue screen of death all the time instead XD
Re: Game crashes on startup
Posted: Fri Aug 01, 2014 1:26 pm
by cube
ow :-) Something is wrong with your drivers, I guess.
Try uploading the log file, please.
Re: Game crashes on startup
Posted: Tue Aug 12, 2014 9:49 pm
by jobbe101
Sorry to be such a nuisance, but how do I do that ?
When I know, I will try
Re: Game crashes on startup
Posted: Wed Aug 13, 2014 9:22 am
by cube
You can find the log file in your application directory:
https://forums.factorio.com/wiki/inde ... _Directory
The file is called factorio-current.log and you should be able to attach it to a post here on the forums.
Re: Game crashes on startup
Posted: Wed Aug 13, 2014 9:28 am
by cube
Oh, I allready told you that :-) What exactly do you have problems with? Uploading attachments to the forum is done in a tab under the preview/submit buttons.
Re: Game crashes on startup
Posted: Sun Aug 17, 2014 10:17 pm
by deepfryer
I am experiencing the same error message on 32-bit Windows Vista SP2 with Factorio 0.10.8. About 2/3rds of the time I get the "couldn't load sprite" error, 1/3rd of the time I get a crash in d3d9.dll in between the first and second "created atlas" messages in the log.
Log after a d3d9 crash:
Code: Select all
17:37:22 Info None: 2014:08:17; Factorio 0.10.8 (Build 10621, win32)
17:37:22 Info Mods: Loading mod core 0.0.0
17:37:22 Info Mods: Loading mod base 0.10.8
17:37:23 Info Atlas: Initial atlas bitmap size is 8192
17:37:23 Info Atlas: Created atlas bitmap 8192x8190
Log after a sprite load failure:
Code: Select all
17:36:20 Info None: 2014:08:17; Factorio 0.10.8 (Build 10621, win32)
17:36:20 Info Mods: Loading mod core 0.0.0
17:36:20 Info Mods: Loading mod base 0.10.8
17:36:39 Info Atlas: Initial atlas bitmap size is 8192
17:36:39 Info Atlas: Created atlas bitmap 8192x8192
17:36:39 Info Atlas: Created atlas bitmap 8192x3878
17:36:40 Error None: Sprite "C:/Program Files\Factorio\data\base|graphics/entity/acid-splash-purple/splash-4.png" couldn't be loaded
17:36:45 Info None: Goodbye
The error does not occur in any of the demo versions tried. The change that causes it was made between the full version of 0.6.4 (which works) and the full version of 0.7.5 (which doesn't).
Re: Game crashes on startup
Posted: Mon Aug 18, 2014 8:56 am
by cube
I'm suspecting problems with video RAM. There are two things you can try, the first is using low res mode (
https://forums.factorio.com/forum/vie ... f=7&t=3077 )
, the second option is to decrease the size of atlases (
https://forums.factorio.com/forum/vie ... 595#p36595 ).
Also it could be helpful to close as many other applications running at the system as possible.
Let me know if any of this helped.
Re: Game crashes on startup
Posted: Mon Aug 18, 2014 5:19 pm
by deepfryer
Either solution does the trick - with max-texture-size=4096 everything loads fine with normal graphics settings, although performance is a little weak when zoomed out. It also loads without max-texture-size being changed if low res mode is used. That fits the VRAM hypothesis nicely - it's the same 320MB Geforce 8800 GTS as in my other post about Linux.
Re: Game crashes on startup
Posted: Tue Aug 19, 2014 9:22 am
by cube
Well, 320 MB is not too much :-) We plan to decrease Factorio's hunger for VRAM quite a bit, but afaik it's not planned for any particular release yet.
Also this week I'd like to have a look at that huge linux graphics bug; finally solving it should help by at least decreasing the max texture size automatically.
Re: Game crashes on startup
Posted: Sun Dec 07, 2014 1:58 am
by DDR
The error message occurs using Factorio 0.10.12 on Windows 8.1 as well. The cause is not enough video memory (either video or random-access). To fix, either give your machine more memory or reduce factorio's usage by setting low-graphics to true in C:\Users\IEUser\AppData\Roaming\Factorio\config