How to report a bug - READ BEFORE POSTING

Post your bugs and problems so we can fix them.

How to report a bug - READ BEFORE POSTING

Postby slpwnd » Fri May 16, 2014 12:41 pm

We are getting many bug reports, please help us by being organized!

Search first

Read the known issues first (viewtopic.php?f=7&t=3636). If it is there, don't post it.
Search the Bug reports board. If your bug has been reported before don't post it.

Report only bugs from latest version.

Current version can be seen in the Releases board.

Report the bug as new topic into the Bug reports board. Watch out for other announcement posts like this.

Describe the problem as best as you can.

Ideally write down the steps to reproduce the bug.

Attach save and / or screenshot.

Saves are useful for crashes and complicated issues. Post a link to a 3rd party hosting solution (i.e. dropbox).

https://www.dropbox.com
https://www.wetransfer.com/
https://www.transferbigfiles.com/

For crashes attach a log file.

Log files help us find some of the harder to reproduce bugs.
The log file is found in your application directory, the filename is factorio-current.log.

Include your specific system information.

If the problem is system related, then write down your OS, VRAM, RAM, resolution, etc.
slpwnd
Factorio Staff
Factorio Staff
 
Posts: 1644
Joined: Sun Feb 03, 2013 2:51 pm
Location: Prague, Czech Rebublic

Re: How to report a bug - READ BEFORE POSTING

Postby cube » Thu Jan 08, 2015 10:47 am

User avatar
cube
Factorio Staff
Factorio Staff
 
Posts: 889
Joined: Tue Mar 05, 2013 8:14 pm


Return to Bug Reports

Who is online

Users browsing this forum: No registered users and 1 guest